INTRODUCTION This is a full time job, five (5) days a week 7:30am to 4:00pm at 37.5 hours per week with periodic after hours and weekend responsibilities. The position is located at Yellowhawk Tribal Health Center (Yellowhawk) on the Confederated Tribes of the Umatilla Indian Reservation (CTUIR) near Pendleton, Oregon. The CTUIR operates Yellowhawk under compact with the Federal government. The clinic provides comprehensive healthcare to an Indian population of approximately 3,400 people.
GENERAL SUMMARY OF DUTIES: Oversees the programs and services that have a Community focus. These Wellness programs and services are integral to helping to achieve our Mission & Vision. Current programs are in Community Wellness Services (CWS). The Community Wellness Director (CWD) is responsible for their overall direction and work. The CWS services include a diverse staff including Community Health Representatives, Community Health Workers, Public Health Nurses, Health Educators, Maternal & Child Health, Elder Services, and WIC. This position is responsible for providing educative, preventive, curative, and rehabilitative care to patients and families across the life-span through advanced nursing practice skills.
SUPERVISION RECEIVED: Reports directly to the Chief Executive Officer.
SUPERVISION EXERCISED: Supervises Community Wellness Service employees.
TYPICAL PHYSICAL DEMANDS: Requires sitting for long periods of time, with frequent walking. Occasional bending, stretching, or lifting. May require contact with individuals with communicable diseases. May require contact with irate patients. Requires the ability to work under stressful conditions for long periods of time. Requires normal range of hearing and vision to adequately perform job duties. Ability to lift or move 35 pounds.
TYPICAL WORKING CONDITIONS: Work requires a close working relationship with staff and patients. Incumbent may also have interactions with CTUIR Tribal Health Commission and the community in relation to clinic operations and services. Must be able to work as a team member and be able to remain positively productive with different personalities. Occasional exposure to communicable diseases and other conditions in a clinic environment. Potential exposure to aggressive or violent patients, work may be stressful at times.
- Develops a strategy for developing Wellness programs and services that address the morbidity and mortality of our service population.
- Completion of and regular updates to validate maintaining Public Health Accreditation.
- Coordinates health or other related need assessments to understand the public health needs of the community.
- Contributes to the Yellowhawk Mission and Vision by helping the community, families, and individuals stay healthy.
- Responsible for the oversight of day-to-day activities of all programs and services including supervisory and management functions.
- Works closely with program managers to assist the development of draft policies, procedures, and protocols for care.
- Coordinates trainings, workshops, meetings for staff aimed at improving the quality of care services provided to the patients and community.
- Provides guidance to staff on the most effective ways to integrate, communicate, and engage the community in applicable programs and services.
- Participates on external committees, workgroups, task forces, and other forums/mechanisms to improve Yellowhawk representation and CWS input. Creates forums/mechanisms if none exist.
- Develops department specific strategic plans for each fiscal year with measurable goals and objectives. Reports on progress towards strategic objectives to Yellowhawk Executive Management Team (EMT).
- Responsible for the development of department annual budgets and ensuring that staff manage their programs within those budgets.
- Develops funding proposals to State & Federal agencies, and foundations. Such proposals are tied to the strategic objectives Yellowhawk.
- Monitor YTHC’s success in meeting workload benchmarks. Identify areas where improvement is needed and conduct Quality Improvement Studies to evaluate the effectiveness of current policies, procedures, and practices in achieving desired outcomes.
- Where indicated, make recommendations to Executive Management for the implementation of new policies and procedures, or the revision of existing policies where feasible.
- Conduct patient satisfaction surveys at least annually and take steps to address any significant findings from those surveys.
- Knowledge of professional nursing theory and practice to evaluate and provide patient and family care across the life-span.
- Knowledge of medical equipment and instruments to administer patient care.
- Skills in applying and modifying the principles, methods, and techniques of advanced nursing care to provide ongoing patient care.
- Skills in obtaining medical history, assessing health conditions, and interpreting diagnostic studies. Ability to react calmly and effectively in emergency situations.
- Ability to maintain quality control and quality assurance standards.
- Skills in preparing and maintaining records, written reports, and responding to correspondence.
- Other related duties as assigned.
PERFORMANCE REQUIREMENTS (Knowledge, Skills, and Abilities)
- Ability to work independently, to plan, coordinate and implement projects and to complete projects on schedule.
- Skilled in problem solving, interpersonal relationships in the workplace and conflict resolution.
- Demonstrated ability to communicate effectively with peers and superiors, to speak in front of groups and to communicate in writing policies, procedures, memoranda and training materials. Ability to operate and communicate effectively while under pressure.
- Knowledge of current healthcare industry Privacy Act, the Health Insurance Portability and Accountability Act (HIPAA), and security requirements.
- An understanding of the Indian community and cultural needs as associated with health care is extremely beneficial.
MINIMUM QUALIFICATIONS (Education, Experience and Certificate/License)
- Bachelors’ degree required.
- Degree in a healthcare related field (Healthcare Administration, Public Health) preferred.
- Five (5) years’ experience in health program administration.
- Certified Prevention Specialist (CPS) or willingness to attain CPS on appropriate timeline.
- Must possess a valid driver’s license to perform job duties that involve driving GSA vehicles both on and off the Umatilla Indian Reservation and maintain insurability to operate a GSA vehicle.
- Must submit to and pass a reference and criminal background check.
- Must submit to and pass a pre-employment drug and alcohol screening.
- Tribal/Indian Preference Applies.
The success of YTHC’s delivery of health care services, its business operation and reputation are built on the principles of our employees’ fair and ethical conduct. Our reputation for integrity and excellence requires careful observance of the terms of YTHC’s contracts with funding agencies, the Personnel Policies and Procedures Manual, and the spirit of all applicable laws and regulations, as well as the adherence of YTHC employees to the highest standards that govern their professions, conduct and personal integrity.
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