Urgent
Same day or next day
Patients with an urgent need that requires attention (i.e., medical surgery) and are medically stable per their provider.
Rides to Care
Transportation
Yellowhawk Transportation helps eligible patients get to and from medical appointments once other means of public and private transportation have been exhausted.
About our Transportation Services
Yellowhawk Transportation provides rides for eligible Yellowhawk patients to and from medical appointments. The service can be called upon after all means of public and private transportation have been exhausted, including family, friends, and outside brokerage services for Oregon Health Plan participants.
Prioritization is given to higher-medical-needs patients and may be limited by driver availability.
Can I Use Yellowhawk Transportation?
Transportation is available to Yellowhawk patients once other options have been exhausted. If you are unsure whether you qualify, call our scheduling line and we will help you determine your options.
Service Area
Yellowhawk patients residing in Umatilla and Union counties.
Other Options First
Family, friends, and outside brokerage services (for OHP participants) must be exhausted before scheduling a Yellowhawk ride.
Scheduling
How Rides Are Prioritized
Rides are scheduled by medical priority. Prioritization is given to higher-medical-needs patients and may be limited by driver availability.
Acute
At least 48 hours notice
Minor acute care, and follow-up appointments. These are prioritized on a case-by-case basis depending on patient needs and availability.
Routine
At least one week notice
Preventive visits, well-checks, and non-urgent appointments. Examples would be "Same Day" appointments that stand as non-emergent or acute. Please request rides at least one week in advance.
Need to Cancel Your Ride?
If you no longer need your scheduled ride, call as early as possible so we can serve other patients. 541.240.8525.
Schedule a Ride
Call to Schedule
541.240.8525Hours
Monday through Friday: 7:30 am – 5 pmClosed for lunch 11:30 am – 12 pm, Monday through Friday.